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Job Title: IT Quality Assurance Analyst
Location: Doha, Qatar

1-Bachelor’s degree in Computer Engineering / Computer Science or relevant IT Logistics and Contracts field.

Job Specific Skills:

  • Knowledge of IT service management principles and best practice (ITIL)
  • Knowledge of accounting principles
  • Excellent Project management and control skills.
  • Project Management Professional certification is an advantage.
  • Good knowledge in Windows Applications such as (MS Excel, MS Word, MS Project, ERP system, Email, etc.)
  • Good Knowledge about latest Technologies
  • Analytical mindset
  • Good Communication, Presentation, Analytical & Interpretation Skills
  • Organized
  • Bilingual
Department: Information Technology
Experience: 8 years of experience in IT Licences and Logistics positions in similar organizations
Apply Before: 2021-04-18

Job Description

Technology Assessment& Support

  • Build a Licenses Management framework.Build a Contract Management framework
  • Documentation
  • Licences Acquiring Reports.
  • Licences utilization reports.
  • All types of IT related Contracts.
  • Change requests.
  • Contracts variation and extensions.
  • IT Contracts Terms and Conditions.

Continuous Improvement

  • Identify opportunities for continuous improvement of systems, processes and practices considering ‘international leading practice’, improvement of business processes, cost reduction and productivity improvement.
  • Attend when necessary to exhibitions, trainings and events that can improve the planning and market knowledge to be used in future projects planning
  • Continuously audit all running projects and ensure that the works are being done as per initial agreement with the vendor(s) and ensure project timeline is met.
  • Review All Documentations and IT internal and external processes.
  • Policies, Systems, Processes & Procedures
  • Follow all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.
  • Adhere to all company/department confidentiality policies to ensure the privacy and security of all information.
  • Lead new policies creations and publishing related to Licenses, Contracts and Logistics.

Quality, Health, Safety, & Environment

Ensure all relevant quality, health, safety and environmental procedures, instructions and controls are adhered to so that the safety of employees, quality of products/services and environmental compliance can be guaranteed.

Job Resposibilities

  • Monitor performance of contractors engaged on projects on cost efficiency fronts & provide feedback to Planning & Control Coordinator & assist him in reviewing the performance of the contractors.
  • Meet with related department managers for specific projects and receive their comments and forward them to contractor for execution
  • Meet periodically with contractor to discuss the current project status, problems and solutions needed to ensure smooth operations and project flow.
  • Meet with contractors for contracts reviews and creation.
  • Maintain all ICT contracts, manage the procurement and contracts (P&C) management life cycle for ICT contracts and licenses.
  • Negotiate and review ICT contracts specifying and conducting tenders and other procurement activities as needed in order to deliver ICT needs.
  • Ensure contracts performance in coordination with vendor and P&C department.
  • Should be well versed in information technology and procurement terminologies.
  • Focal point for all the communications related to tenders, hardware/ software licenses, purchase life cycle internal and external to ICT department.
  • Ensures that the ICT department’s contracts milestones are met as per the ICT budget.
  • Assure quality of ICT service delivery from vendors, using technical knowledge to ensure that vendor proposals and responses are appropriate and fit for purpose.
  • Communicate to all stakeholders and manage the vendors to ensure a timely solution to contractual and licensing issues.
  • Ensure that the licensing and contracts register/system is up to date at all the times.
  • Statements and Reports

  • Inventory Evaluation.
  • Assets Acquisitions and write-offs.
  • Maintenance Cost optimization
  • Contracts reviews reports.
  • Prepare Chief level reports
  • Licences lifetime reports.

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