Job Details

Job Description

Support major business functions and provides detailed and in depth specialized IT/Telecommunication technical expertise. Key role in project delivery. Works under general direction within a clear framework of accountability, exercises substantial personal responsibility and plans own work to meet assigned objectives and KPIs.

Job Resposibilities

• The operation and control of the Telecommunication services either on-premises or provisioned as cloud services that is required to deliver and support the Telecommunication systems needs of a business.
• Preparation for new or changed services, operation of the change process.
• Maintenance of regulatory, legal, security and professional standards.
• The application of Telecommunication infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components. (5) Timely resolution of any issues and ensuring operational and project KPIs are met
• Carries out the full range of defined tasks associated with operating and controlling the installed (or virtual) Telecomunication system hardware and software. This may involve the use of multiple Telecommunication hardware and software platforms, and both local and wide area networks.
• Provides technical expertise to enable the correct application of operational procedures. Provides instruction to less experienced colleagues in all aspects of current and correct operational practice.
• Configures tools to automate the provisioning, testing and deployment of new and changed Telecommunication system infrastructure.
• Contributes to the planning and implementation of Telecommunication system installation and maintenance work associated with the installation as a whole, including building and configuring infrastructure components in virtualised environments. Implements agreed infrastructure changes and maintenance routines, utilising the appropriate tools and test equipment. Ensures that procedures are followed, including those relating to safety and security.
• Assists in producing outline Telecommunication system designs and specifications covering objectives, scope, features, facilities, management, reliability, resilience, security, constraints (such as performance, resources and cost), hardware, network and software environments, main system functions and information flows, traffic volumes, data load and implementation strategies, phasing of development, requirements not met, and alternatives considered.